The Gleam Team


JP Morgan Builders Cleans – On-going 2016

The Gleam Team are delighted to have been appointed by Como who are undertaking a major internal refurbishment for JP Morgan. We have been contracted to carry out the Builders and Sparkle cleans over the course of the next year.

Introduction of Pension Auto-Enrolment – January 2016

Following new legislation, The Gleam Team auto-enrolled their eligible staff into The People’s Pension, which is provided by B&CE, an experienced provider of workplace pensions in the UK.

New Contract Awards :

The Gleam Team were delighted to take on a number of new contracts during the second half of 2015, including South Deep Café, Parkstone Bay View, IO Electronics, Sunbeam Nursery School, Royal Motor Yacht Club and Rubicon Recruitment.


Press Release – ISO 9001/14001/18001. May 15






“The Gleam Team” are proud to announce that after a long period of hard work we have been awarded industry accreditations, achieving the ISO 9001(Quality), ISO 14001(Environmental) and OHSAS 18001(Health and Safety). The Gleam Team has worked hard over the last two years in order to streamline processes and procedures in order to produce an Integrated Management System that incorporates all three standards. The aim being, to have an efficient system that will save cost and time and allow continual assessment and improvement of processes and services to customers.

The Gleam Team decided to invest in formal accreditation following the receipt of a small grant from the government’s initiative “Improve Your Resource Efficiency Fund”.

Over the last three years we have continued to expand and develop the business, securing contracts for Bournemouth and Poole Colleges and Brockenhurst College.  “The Gleam Team” has built up a reputation in the local community of hard work and professionalism and we are always looking at ways of improving their services and satisfying their customers.

Managing Director, Julie Osborne commented, “It has been fantastic to see the company grow and develop over the years. I started the company 26 years ago and there have been so many changes within the Industry and I am proud that, even though we are a small local business, we have continued to deliver the highest level of customer service to our clients whilst complying with all relevant legislation and industry standards. Being a local company we have been able to maintain our personal touch but are still able to offer all the benefits of a large National Company.”

By achieving certification we hope that we will be able to continue to offer a first class cleaning service and be able to continue their expansion into the Public Sector.

New contract award – SPS Group, Ferndown, Dorset. March 2015

The Gleam Team are delighted to have gained the contract to clean SPS Group in Ferndown, 5 days per week. SPS Group specialise in point of sale promotions, designing and manufacturing effective solutions for brands and retailers. Their clients include: Tesco, Coca-Cola, Specsavers, Diesel and Vodaphone.

The Citrus Building Bournemouth. September 2014

In September 2014 The Gleam Team won the contract to carry out the Builders and Sparkle Cleans for the Leyton Mount Car Park Development which was a joint venture between Morgan Sindall Investments Ltd and Bournemouth Borough Council. This development saw the old car park developed into the Citrus Building which has provided 64 apartments (1,2 & 3 Beds) together with commercial premises and is part of the regeneration of Bournemouth City Centre.



Builders Cleans – Terrace Row, Poole. June 2014

Working for Drew Smith, The Gleam Team were awarded the contract to carry out Builders and Sparkle cleans for this exciting new development. In partnership with Spectrum Housing Group and Poole Borough Council this development will bring 17 affordable new homes to Poole. Six of which will be three bed houses and 11 will be 2 bed flats. There are over 4,000 people waiting for a home in the borough and The Gleam Team are pleased to be involved in this project within the local area.


Builders Clean, Blandford Road, Hamworthy. February 2014


Drew Smith undertook a development of the former Hamworthy School and converted the old site into 30 new units, compromising of flats and houses. The Gleam Team undertook the Builders Cleans and Sparkle cleans for the site. Drew Smith handed over the completed site to Spectrum in June 2014. The site has won a ‘Best Refurb Award’ from Poole Building Control as 4 houses on the development were converted from the existing listed school building.



Awarded contracts for Bournemouth and Poole Colleges and Brockenhurst College! August 2014

After a long tender process we are delighted to have been awarded these two major contracts for a further three year period. We had already been caretaking the cleaning of the Colleges since April 2013 and had spent a great deal of time and effort streamlining our processes to ensure that we improved upon the standards of the cleaning. We would like to thank all the Staff and Supervisors who worked tirelessly over the last 18 months in order to help us achieve the standards that were required.


Celebrating 25 Years in Business! October 2013 

In October 1988, Julie founded The Gleam Team with her close friend, Louise Bird. Within a year Julie and Louise managed to get the contract for the builders cleaning of new houses for Wimpey Homes who were building 100’s of local houses. Within the first year they were employing four or five people and it took off very quickly. When Louise left, Julie ran the company on her own and only started employing people in management roles eight years ago. The Gleam Team now have a team of managers, employ over 100 staff and have successfully expanded into a large business with contracts such as Bournemouth and Poole Colleges.


The Gleam Team- RUNNERS UP in The Momentum Cycle Challenge!

As a result of everybody’s efforts we are pleased to announce that we actually came… 2nd in our category which is a fantastic achievement. 34% of The Gleam Team got on a bike and cycled a total of 687 miles and saved 224kg of CO2.
A big thank you to all those staff who got on a bike for the Momentum Cycle Challenge last month.

The Gleam Team scores with a new 5-a-side Football Team











We are proud to be the official sponsor of our new 5-a-side football team! They are playing at Carter Community College and have just began playing in the current season. We wish them luck and hope they can get some victories under their belt!


The Momentum Cycle Challenge: June 2013

The Gleam Team have entered the Momentum Cycle Challenge – a fun, free competition where we’re competing against other businesses to see which workplac and departments can get the most staff to cycle. The aim is to discover the joys and benefits of cycling, resulting in fitter and healthier staff, increased prouctivity and less demand on your parking! We are currently in 2nd place and awaiting the results on Friday. Thank you to everyone who has participated and we are keeping our fingers crossed for victory!

New Contracts: Bournemouth and Poole College

It has been a very busy few months for The Gleam Team and we are delighted to announce that we have been awarded the contract to clean Bournemouth and Poole College at four sites: the Lansdowne, Lower Constitution Hill Road, North Road and The Falcrum. We officially took over the cleaning on 18th March 2013. Following on from a good start at these sites, we then secured the cleaning contract at Brockenhurst College. We would like to welcome all the new staff from these sites and look forward to working with you all.

Getting Smarter… Going Greener



We welcome to The Gleam Team, our two new additions. The Smart cars join the fleet as we continue our ethos of ensuring that, even our motoring, has minimal environmental impact. We are always looking at ways to protect the environment and ensure that we are as energy efficient as possible. The Smart cars are developed using eco-friendly parts and the process is tracked by an ecological control system. The production processes are also designed to be kinder to the environment, using painting processes that use 40% less energy than conventional methods and have no solvent emissions.

The Smart cars are also surprisingly roomy inside, comfortably fitting a Henry Hoover and the tools needed for a basic clean. However, the cars will primarily be used by the management team for quoting and supervising contracts.



Gold Anchor Award


We have been providing the cleaning services at Poole Quay Boat Haven for 11 years and we are pleased to say that they have just been awarded the top rating, FIVE anchors, for their facilities as a marina.

We clean their shower facilities, offices, galley and laundry room daily and during the busy summer months twice per day.  It’s great to know that our high standard of cleaning is recognised in this award.

The Gold Anchor award scheme is a voluntary assessment programme focused on customer service and providing Quality Assured Berthing for any boat owner.

The scheme is designed for the marina consumer by The Yacht Harbour Association with contribution from the RYA. With 23 years’ experience of Gold Anchor standards, this is a point of reference for all boat owners to make an informed decision on where to berth.

Ratings range from one to five gold anchors. Any award issued is a sure sign of a credible and quality marina with the number of anchors indicating the facilities and services available to berth holders.


Testimonial from the Boat Haven Manager


The Gleam Team have been our cleaners since we opened the marina in 2001. They have been very accommodating and are happy to work around our staff. Even the customers’ comment on how clean and well kept the shower and toilet facilities are at the Boat Haven. Overall The Gleam Team have provided us with a helpful and friendly service and the staff are always happy to help”.   

John Binder, Poole Quay Boat Haven. 03/11/11

A customer testimonial

“After staying in the marina last weekend I would like to say how good the facilities were, Toilets showers etc. exceptionally clean and well kept. Wish all marinas were as good. Thank you.”

Mr Williams 01/09/2011


Article recently in the Bournemouth and Poole Evening Echo

For the third year running, the Gleam Team have entered a challenging  charity bike ride. This year the Gleam Team entered a team of local ladies in the Cahors Challenge 2011, cycling in relay over 540 miles from St Malo to Cahors in the midi region of South Western France. The Gleam Team are a local, successful cleaning company established for 23 years and employing approximately 50 staff.  Julie Osborne, Managing Director says:-

“as a company we are so pleased that we have contributed to raising so much money for the charities that are so close to our hearts, whilst keeping fit, having fun and boosting team morale”

We were part of 79 teams and some 328 riders, all cycling under cloudless blue skies and temperatures in the late 20′s.  Many teams rode the whole distance in fancy dress and for us girls we rode the whole way in French maid costumes which apparently turned a few heads from the locals along the way.

The ride started under the historic walls of the maritime city of St Malo and from there we cycled from Brittany into Normandy and headed south over the Loire to spend the first night in Saumur.  Then, following river valleys that climb into the foothills of the Massif Central, we spent the second night on the outskirts of the city of Limoges. We then rode south towards the headwaters of the Dordogne on day three and the Challenge finish line is the 14 century medieval bridge over the river Lot at Cahors.

We raised £8750 of which 50% has been donated to  Cancer Research UK and the British Heart Foundation. 25% has been donated to the Arthritis Research Campaign (arc), one of the UK’s leading arthritis research organisations. One of our girls father recently died after suffering with crippling rheumatoid arthritis and Lupus for many years and we wanted some of our sponsorship to go towards helping to find a cure for these degenerative diseases.  25% has been donated to Friends of Forest Holme, which is an independent charity dedicated to raising funds for Forest Holme hospice and specialist palliative care unit in Poole. One of our dear friends recently died from cancer and Forest Holme provided her with amazing care at this difficult time.

The Gleam Team raised over £5,000 in previous years cycling from France to Germany and around Ireland