The Gleam Team The Gleam Team The Gleam Team The Gleam Team
The Gleam Team The Gleam Team The Gleam Team

Testimonials

 “The Gleam Team took over the college cleaning contract at very short notice on all four campuses and I have to say our senior management team were very impressed with the way this was handled by the Gleam Team and particularly Nikki and Julie which was seamless and highly professional.

 Since the cleaning staff have transferred through T.U.P.E.to the Gleam Team I can report their transformation and their enthusiasm is evident which again I complement you and your team for the time and effort you have put in making them part of The Gleam team. The main reason we changed was the standard of cleaning was not being achieved and complaint levels were very high (93 per five day period). Since The Gleam Team have taken over the standards achieved are nothing but outstanding, compliments and comments coming in from all areas of the estate and college users.

I look forward to working with The Gleam team over the coming three years and believe our review meetings will be as positive as this one”

Martyn Francis, Facilities and Procurement Manager, Bournemouth and Poole Colleges

 

“As an established regional civil engineering and building company we always aim for the highest standards. We have used The Gleam Team on a number of our sites, including Bournemouth and Poole College and the new City Link warehouse at Bournemouth Airport as we always know that by using their services, these standards will be maintained. Quality of cleaning and attention to detail is excellent and there is always good communication between site managers, supervisors and staff. Overall we have been very satisfied with the work undertaken by The Gleam Team.”

Andy Fry, Mildren Construction.

 

“We have been using The Gleam Team for many years for a variety of our large construction projects. Their standards are consistently high, they are always reliable and always meet any handover deadlines. We have always found their staff to be hard working and professional and we have built up a good working relationship with The Gleam Team over the years.  They always adhere to good Health and Safety practices on site. We would have no hesitation in recommending them.”

Chris Holloway, Senior Project Manager, Morgan Sindall.

 

“Alfatronix have been using the Gleam Team for our cleaning needs for the past 22 years and have been delighted with the service.  Staff  have always been pleasant and responsible achieving a very high standard of work in our sometimes changing and challenging environment.  Holidays, sick leave and downtime are always properly covered and any issues arising are resolved, quickly, efficiently and without fuss.  With cleaning companies coming and going, it is a credit to the Gleam Team that they are still going strong after all this time.  Indeed, there are few organisations we were using 22 years ago that we are still using today.  It is a pleasure to recommend them.”

Keith Reilly, Managing Director, Alfatronix Limited,

 

“In the short time we have been dealing with The Gleam Team we have come to understand why you were so highly recommended. The efficiency of your operation and the high standards you work to have to be admired. Our previous cleaning company left us with serious doubts about whether or not to use another cleaning company, but I have to say that our experience with The Gleam Team has justified our decision to use you.”

Colin Gale, Director, ETS Trucks Ltd.

 

“The ‘Gleam’ Team have done just that for our premises in Poole! The staff are very diligent and they use the best products to keep everything sparkling. Their team are very knowledgeable and even managed to restore our well-used carpet to tip-top condition.”

Clare Hentrich Tekne Shop fitting Limited.

 

“Gleam Team provide a thorough and professional service.  Wherever an issue arises and reported to the Gleam Team it is acted upon and I am kept informed as to the progress or its resolution.”

Andy Hallowell, Shelley Manor Medical Centre.

 

“The Gleam Team continues to do an excellent job for our business. I always know who is cleaning and when; they’re conscientious and efficient, as well as friendly, proactive and very responsive to any issues that may arise.”

Nicky Ruggier, Moonshadow Properties Ltd.

 

“I would like to pass on as a housing officer how efficient and great the service we receive is. If I have a query or would like a new property added to our schedule, an appointment is made within days and, once agreed, the service starts straight away. I consider the The Gleam Team a great company to use and rate the cleaning services as excellent.”

Craig Anderson, Housing Officer, Bournemouth Church Housing Association.

 

The Gleam Team have been our cleaners since we opened the marina in 2001. They have been very accommodating and are happy to work around our staff. Even the customers’ comment on how clean and well kept the shower and toilet facilities are at the Boat Haven. Overall The Gleam Team have provided us with a helpful and friendly service and the staff are always happy to help.

John Binder, Poole Quay Boat Haven.

 

“The Gleam Team have been our contract cleaners for quite a few years now.  Throughout that time, the work the cleaners do has been of a very high standard and they have never let us down; even when heavy snow lay on the ground, our cleaners turned up in the early morning to carry on with their work.  The company, from the main office staff to the cleaners themselves, have always been approachable and happy to help with any requests we may have had.  They have been very supportive with new Infection Control measures we are introducing with valued suggestions on how to implement these.  All in all, I am very pleased with the working relationship we have with The Gleam Team and hope to use them for many years to come.”

Jo Phillimore, Practice Manager, The Village Surgery.

 

”Gleam Team have cleaned for our company for quite a few years now. We have always found their staff are very easy to work with and always friendly and trustworthy and willing to assist, the level of cleaning is always to a high standard”.

Julie Cooper, Office Manager, Redweb – Web Design and Development.

 

After employing our own cleaner, following an extension to our offices, it was necessary to have more cleaning hours. Our current cleaner was unable to assist and so we decided to look for help elsewhere for help.

An employee who was new to the company recommended we look at talking to Gleam Team following his first hand experience of their staff, quality of work and professionalism. A meeting was set and the contract was put in place quickly and without fuss for an immediate start. We have never had problems in contacting Managers for information, advise or amendments to the routine.

Invoicing is clear, consistent and regular and everything is well organised.

We have always found the Gleam Team staff to be sensitive and sympathetic, reliable, committed and dedicated. They take great pride in their work and always maintain high standards. There is always continuity of service and it is never an issue as they supply relief cover in the event of holidays or sickness. I would definitely have no reservations in recommending Gleam Team to anyone looking for a friendly, reliable, quality cleaning service.”

Heather Borkowski PA & Administration Officer – Head Office, Sydenhams Limited